Account Manager
Description
Introduction:
WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces.
What you’ll do:
WorldFirst is shaking up the financial services industry. As part of Ant Group, our mission as a FinTech is ‘to make it easy to do business anywhere’. Our BD team in London, UK is responsible for growing the business in the country, and extension coverage into broader EMEA region. We are looking for experienced BD professionals to join our journey.
What You’ll Do
- Use your existing network and assigned portfolio of merchants to generate referrals for new business opportunitiesAttend relevant industry events to keep informed of the latest trends and forge new connections within in the target segments
- Maintain a specific number of accounts, build strong relationships and ensure high levels of customer satisfaction across the portfolio.
- Drive greater uptake of WorldFirst’s suite of products within the account portfolio.Present relevant solutions and provide detailed education to merchants regarding products and processes
- Work closely with related teams to resolve merchants’ issues.
- Share insights and customer feedback to the wider team ensuring the customers’ voice is heard across the business
- Have a systematised approach to keeping in regular contact with merchants and maintain business relationships.
Who We Are
WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills.
We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.